Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Last updated: 20 May 2024
Introduction
Welcome to Sientherapy.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data.
Information We Collect
Personal Information
We may collect the following types of personal information from you when you use our services:
Contact Information: Name, phone number, email address, and postal address.
Medical Information: Health conditions, treatment details, and other relevant medical information.
Payment Information: Credit card details and billing information.
Website Usage Information: Information about how you use our website, such as IP address, browser type, and pages visited.
How We Collect Information
We collect personal information through various means, including:
Directly from You: When you provide information during consultations, via phone calls, emails, or through our website.
Automatically: Through cookies and similar tracking technologies when you interact with our website.
Third Parties: From healthcare providers, insurance companies, and other entities as necessary for your treatment and payment processing.
Use of Personal Information
We use your personal information for the following purposes:
Providing Services: To deliver healthcare services, manage your treatment, and communicate with you about your care.
Billing and Payments: To process payments and manage billing.
Communication: To send you important updates, appointment reminders, and information about our services, including SMS messages if you have opted in.
Improving Services: To improve our website, services, and user experience.
SMS Consent and Collection
How We Obtain Consent
We obtain consent to send SMS messages through in-person or verbal communication. When you contact us via phone, we will ask if you wish to receive SMS text messages from our company. We will provide information about our privacy practices and direct you to review our detailed privacy policy on our website, Sientherapy.com. We will assure you that, in accordance with our privacy policy, your phone number will remain confidential and will not be shared with third parties. This information will help you make an informed decision about opting into our SMS communication service.
How We Use SMS
If you consent to receive SMS messages, we may use them to:
Send Appointment Reminders: Remind you of upcoming appointments.
Provide Health Tips: Share relevant health information and tips.
Communicate Important Updates: Inform you of any changes or important information regarding your treatment or our services.
You can opt-out of receiving SMS messages at any time by contacting us using the contact details provided below.
Protection of Personal Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure storage, and access controls.
Your Rights
You have the following rights regarding your personal information:
Access: To request a copy of the personal information we hold about you.
Correction: To request correction of any inaccurate or incomplete information.
Deletion: To request deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: To opt-out of receiving marketing communications, including SMS messages.
To exercise any of these rights, please contact us using the contact details provided below.